Privacy Policy
Effective Date: Jan 1st 2025
At Olde Copper, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, purchase products, or utilize any related services.
By accessing our website or providing personal information, you consent to the practices outlined in this Privacy Policy. Please read it carefully.
Information We Collect
We collect personal data to provide our services effectively and enhance your shopping experience. The types of information we collect include:
Personal Information Provided by You
When you place an order, create an account, subscribe to our newsletter, or contact our customer service team, you may provide the following information:
Full Name
Email Address
Phone Number
Mailing and/or Billing Address
Please note that we do not take payment information. This information will be provided directly to our processing payment suppliers. We use Quickbooks Intuit for orders placed by phone, where you will receive an invoice in your email with payment link directly to Intuit. And for online orders, your payment information goes directly to our payment processing company, Stripe.com or Paypal.com.
Automatically Collected Information
When you visit our website, we may collect information about your device and browsing activity, including:
IP Address
Browser Type and Version
Operating System
Pages Viewed and Time Spent on the Website
Referring Website or Search Engine
Cookies and Tracking Data (see Section 6)
We collect this information to analyze website performance, enhance user experience, and improve our services.
How We Use Your Information
We use your information solely for legitimate business purposes, including but not limited to:
- Fulfilling and processing your orders.
- Communicating with you regarding your order status or responding to inquiries.
- Sending transactional emails (order confirmation, shipping updates, etc.).
- Sending promotional emails, discounts, or offers (only if you have opted into marketing communications).
- Improving website functionality, product offerings, and customer service.
- Ensuring compliance with legal and regulatory obligations.
We do not sell or rent your personal information to third parties.
Sharing Your Information
We may share your data with trusted third-party partners as necessary to provide our services, such as:
- Payment Processors: To securely process your payment.
- Shipping Companies: To deliver your order to the specified address.
- Service Providers: For website hosting, marketing, or analytics purposes.
These third parties are contractually obligated to protect your information and use it solely for the purposes outlined above.
We may also disclose information if required by law, to protect our legal rights or property, or in response to a request from a public authority.
Your Rights Regarding Personal Data
You have specific rights concerning your personal data:
- Access and Portability: You can request details on the personal data we hold about you and request a downloadable copy.
- Correction or Deletion: You can request that we update or delete inaccuracies in your data.
- Withdraw Consent: If you’ve subscribed to marketing communications, you can unsubscribe at any time by clicking “unsubscribe” in the email footer or contacting us directly.
- Opt-Out of Data Tracking: You may opt out of non-essential cookies and certain tracking technologies (see Section 6).
To exercise your rights, please contact us at [Your Customer Support Email].
Data Retention Policy
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal, tax, or regulatory requirements. Once retention is no longer necessary, your data will be securely deleted or anonymized.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze traffic, and provide personalized content. Cookies are small data files stored on your device that help us remember your preferences.
Types of Cookies We Use:
- Essential Cookies: Required for website functionality (e.g., shopping cart and checkout).
- Performance Cookies: Track website usage to help improve performance.
- Marketing Cookies: Used for advertising and remarketing purposes.
By using our website, you consent to the use of cookies unless you choose to disable them in your browser settings. Note that disabling cookies may impact functionality and user experience.
Data Security
We take technical, administrative, and physical security measures to protect your personal data from unauthorized access, alteration, or misuse. These include:
- Secure Socket Layer (SSL) encryption for all transactions.
- Restricted access to user data within our organization.
- Regular security audits to detect vulnerabilities.
Despite our efforts, no method of transmission or storage is 100% secure. By using our website, you acknowledge that we cannot guarantee the absolute security of your information.
Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so we can take appropriate action.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such external websites. Please review the privacy policies of any third-party site you visit.
Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will take effect immediately upon posting to this page. We encourage you to review this page periodically to stay informed of any updates.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: support@oldecopper.com
Phone: 800-251-6973 ext 219
Address: 26310 Oakridge Dr Ste 38, the Woodlands, TX 77380
Thank you for trusting Oldecopper with your personal information. We are committed to safeguarding your privacy and providing you with a secure and enjoyable shopping experience.
